Firing an employee may be one of the most uncomfortable things a boss can go through, but it’s also one of the most important leadership tasks that comes with the territory. Whether you’re firing a difficult employee for lack of performance or are forced to lay off a friendly worker due to cutbacks, the dismissal should be handled with care and compassion. Make sure to have a witness in the room at all times during the dismissal. Remain respectful and polite, even if the employee breaks down or blows up. Calmly state the offense or circumstance that has led to the dismissal and inform … [Read more...]
Making the Effort to Keep a High Score
Customers are the cog in the wheel that drives a website's business. It's important to keep them happy with the level of service and having them return to your site again and again. The simplest way to find out what customers are thinking is to offer a quick survey. A pop-up or a link asking them to give their feedback is effective, but what does one do with the information once it has come through? The simple answer is to use a net promoter score program. A system such as this will break down the information into three different types: promoters, passives and detractors. Each piece of … [Read more...]
Moving On with Your Business
It's a road every business must take: the road to downsizing. That's typically how the economy works, so don't panic. Just stay calm and do what you need to do to make the numbers work for you. Simple as that. However, focus on one important aspect of downsizing that'll benefit you financially in the long run. It's called "relocation." Generally, moving to another location might actually help save you money as your market fluctuates as it always does. That's why you sometimes see some businesses closing down and reopening in another area. That's the name of the game, really. Knowing that, … [Read more...]
Employer Praising Employees When Handing Termination Notice – A Contradiction Here
How would you feel if you are invited by your boss to his or her cabin and informed that you are doing very well and are potential asset to any organization you join and also that you have been fired? Do not praise the employee when firing the individual. This begs an obvious question. If the why are you firing an employee so good? If you are downsizing because of a drastic change in market conditions, you can admit that you would want to utilize the services of the employee at a later date when market conditions improve. Or, you could even encourage your employee to study further so that … [Read more...]
Gaining Knowledge Through Education for Business Owners
When people mention business education, people always assume that there are only courses for employees. However, business owners need just as much education and training as the employees who work for them. There are dozens of different educational programs available for business owners. Here is a look at some of the most popular types of educational programs that business owners use. Local Community Colleges/Online Educational Programs Many local community colleges and online educational programs offer many classes and lectures that can help business owners learn how to properly structure … [Read more...]
Three Reasons Why You Should Avoid Sending SMS To Fire Employees
What is wrong in using technological solutions like SMS or e-mails to inform the employee that he or she has been fired? Well, just read ahead to know more about the negative impact of such a move. For starters, your decision to use technology is going to remove the personal touch from your business. The individual will feel as if the message has come from a machine. No employee likes being fired. However, the fact that he or she did not even enjoy a personal meeting with the employer before being fired will rankle. Secondly, experts indicate that overall impact of such a move is always … [Read more...]
Finding an Accountant for Your Business
No matter how big or small your business is you'll want someone to handle its financial affairs. For that, you need a good accountant. Getting a professional can mean that you'll get financial advice on the day to day running of your business along with information on investments like stocks and bonds. Managing your investments and making sure that you handle your business properly from a financial standpoint can really give you the confidence to move forward with any growth and expansion plans that you have for your business. Your accountant can even provide you with an online or traditional … [Read more...]
Thinking Of Firing An Employee? Use These Tips To Simplify The Task
Many employers are scared of the idea of firing people. Some employers feel as guilty as if they have just committed an act of murder. On the other hand, some other employers try to hide their fear in bravado and end up complicating the process. Just follow these tips to complete the task as early as possible. Contact other individuals who have experienced such dismissals and find out how they proceed. Your decision to dismiss the employees should always be based on sound business logic. Inefficiency, lack of performance, incompetence, lack of adaptability or lack of ethics-you should know … [Read more...]
Exit Interviews – A Very Useful Option To Know More About Your Organization Is Faults
It is very important to conduct exit interviews for your employees even if you are a small organization. You cannot fire or hire employees very often but inculcating the habit of exit interviews will help you get valuable feedback from the employee. Employers are never keen on exit interviews because they fear they will hear something bad about themselves. Well, that is the basic idea of conducting an exit interview. An employee who admits that he or she is completely at fault is not a very useful one insofar as the exit interview is concerned. One who complains about you and your … [Read more...]